We're doing everything we can to deliver orders as quickly as possible. As we've instituted careful social distancing and sanitation measures, it is taking us just a bit longer to process each order. Our warehouse team working around the clock, and orders are currently leaving our warehouse 2-3 days after they are placed.
Once your order ships, you'll receive an email with tracking information. Please note that shippers are also experiencing an extreme volume of shipments right now. As a result, your order may take longer to arrive on your doorstep. For the most up-to-date tracking information we recommend:
1. Follow the tracking link in your shipping confirmation email.
2. Log into your account to see your order status (link)
This will give you access to all information currently available on your shipment.
While we're mentioning delays, please know that our amazing customer service team is doing their best to work through the extremely high volume of calls and emails they are receiving right now. If you reach out to us, know that we'll take care of you just as fast we can!
Your patience is greatly appreciated as we work around the clock to get your goodies in your hands. We know it's a bummer to wait, and we thank you for your patience and understanding. We can't wait to see all your gorgeous projects once you're done!
The WeCrochet Family