By Phone

Call us at 1-855-251-5727. We're here Monday-Friday from 6:00 AM to 4:00 PM PST. This schedule is subject to change during holidays.


By Mail

WeCrochet, PO Box 87760, Vancouver WA 98687-7760


By Email

Please note: The window of time in which modifications can be made to an order is very small. If you have any immediate concerns or changes to make to a pending order, please call us at 1-855-251-5727 rather than submitting an email form.

  • Questions about your order Be sure to include your order number and give us as much information about the order as you can.
  • Technical issues  Be sure to include the type of browser (Internet Explorer 7, Firefox, etc.), and operating system (Windows XP, Mac OSX, etc.), and ISP you are using.
  • Pattern questions  Before you e-mail us about a pattern correction or problem with one of our free or exclusive patterns, please see the pattern errata page. If your question is not answered, e-mail us and we will do our best to answer your questions. Note: please direct any questions about patterns by our Independent Designer Partnership program directly to the designer. Pattern support contact information is included on every pattern.
  • General questions, comments, issues, or feedback Is there something you'd like us to know about our web site, our products, or your WeCrochet experience? We value your feedback and suggestions.